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Legal & Policies

8
  • Who is StrategyFive (trading information)?
  • Where can I find your Terms, Privacy & Cookie policies?
  • How do these FAQs relate to your Terms?
  • Confidentiality & intellectual property
  • Change of control (assignment) in plain English
  • Do you have business insurance?
  • Publicity & case studies
  • Summary of our service model & guarantees
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Hosting & Performance

10
  • What makes StrategyFive hosting different?
  • Where is your platform hosted?
  • What is your uptime guarantee?
  • How do your backups work?
  • Do you use a CDN?
  • How will you improve my site speed?
  • Are there bandwidth or storage limits?
  • Do you support WordPress multisite?
  • Are SSL certificates included?
  • Is your service environmentally friendly?
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90 Day Onboarding

9
  • What is the 90‑Day Performance Gateway?
  • Checkpoints & reporting cadence
  • What access do you need to start?
  • What tools do you use for testing & insights?
  • How exactly is uplift calculated?
  • Why did GA4 traffic drop after CookieScript?
  • Who qualifies for the programme?
  • What if we don’t hit 12% in 90 days?
  • What’s included during the 90 days?
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Getting Started

4
  • How do I set up a new WordPress administrator?
  • Do you offer email hosting?
  • Do you offer domain registration or transfers?
  • Who is StrategyFive best for?
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Security & Data Protection

5
  • GDPR & Data Processing (summary)
  • Do you include SSL and HTTPS by default?
  • Sub‑processors (tools we use)
  • Where is data stored and processed?
  • How do you handle security and data protection?
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Support & Maintenance

6
  • Maintenance windows & updates
  • Do you charge for debugging and investigation?
  • How do I request support?
  • Do you offer a staging environment?
  • Can I have cPanel access?
  • What support do you offer (and when)?
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Billing & Pricing

14
  • How are additional websites billed?
  • How do I cancel?
  • What if uplift dips for a couple of months?
  • What if my traffic spikes? Do I pay you more?
  • Do you provide fixed‑price quotes for development?
  • How will I be billed and how do I pay?
  • What about changes in the economy?
  • How exactly is uplift calculated?
  • When do performance fees start?
  • Can I upgrade or downgrade my tier?
  • Will my prices change mid‑contract?
  • Is there a hidden ‘Platform Only’ plan?
  • How does your pricing work (in short)?
  • What are your tiers and prices?
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Development & Additional Services

5
  • Do you offer SEO services?
  • What counts as a defect vs a change request?
  • Do you offer website development services?
  • Do you manage email or domains?
  • Do you have one‑off audit packages?
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Billing & Pricing

  • How are additional websites billed?
  • How do I cancel?
  • What if uplift dips for a couple of months?
  • What if my traffic spikes? Do I pay you more?
  • Do you provide fixed‑price quotes for development?
  • How will I be billed and how do I pay?
  • What about changes in the economy?
  • How exactly is uplift calculated?
  • When do performance fees start?
  • Can I upgrade or downgrade my tier?
  • Will my prices change mid‑contract?
  • Is there a hidden ‘Platform Only’ plan?
  • How does your pricing work (in short)?
  • What are your tiers and prices?
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  • StrategyFive is a trading name
    of Nordic Creative Limited
  • Company No. 07580121
    VAT No. 485 7059 50
  • This website is powered by
    100% renewable energy.

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    EC1V 2NX

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