How do these FAQs relate to your Terms?

These FAQs translate our agreements into plain English. If anything here ever conflicts with a signed agreement or our Terms & Conditions, the formal documents win.

Order of precedence: (1) your signed contract/order (and any addenda), (2) any schedules referenced in that contract, (3) our standard Terms & Conditions, then (4) FAQs/marketing materials.

We keep this knowledge base aligned with the Terms, but it’s useful to know what takes priority.