Checkpoints & reporting cadence

• Check‑ins: weekly or fortnightly (your choice) during the proof period; monthly thereafter.
• Reports: a monthly performance report showing YoY conversion and net revenue uplift, wins shipped, and next‑month roadmap.
• Dashboards: always‑on GA4/Looker Studio dashboard so you can self‑serve the numbers any time.
• Uptime monitoring: 24/7 automated checks with alerts to our team.

Support hours: 09:00–17:30 UK time on business days. For priority incidents (checkout down, critical errors), use the escalation contact in your onboarding pack.